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Imagine an opportunity to join Amazon in 1997.No one had ever expected the e-commerce business and Amazon would grow like now at that time. However, the people who chose to grow with Amazon make all these happen. 2015, now that Coupang is growing to be the ‘Amazon of Asia’. What is your choice?
Technical Program Managers are the technical owner of end-to end project. They will own the planning, execution, and delivery of projects for technology programs or products within Coupang. Their area of influence may include a single technology team or a multiple teams across the company. Their job is to apply best practices to accelerate progress, establish standard, and improve efficient. They have expertise in how to apply technology to solve business problems. They continue to invest in learning the systems involved with your projects in depth while keeping the “big picture” in mind for the benefit of customers and stakeholders.
Work with the stakeholder teams (ex: Product Management, Marketing, Operations) to identify and define the overarching goal and customer/business value/impact.
Create technical service/team user stories and use cases with clear MVP definition.
Provide technology expertise to stakeholders to better define the challenges/ opportunities.
Help the technology teams and their customers to reach consensus on “how” to achieve business goals. Create a clear technical documents from a raw idea. (e.g., functional requirements, technical specifications, design approach). Design and define technical method and mechanism for system interactions between all systems that are collaborating to complete a complex program. Develop the Program milestones, Plan Of Record, and final program delivery date.
Identify and prioritize the support resources/budget necessary to achieve the successful outcome of the program. Develop and own the end-to-end plan and process in coordination with stakeholders and dependent technology teams to successfully achieve the business targets and KPIs. Communicate the business goals to technical team, clarify the requirements, drive optimal technical design, and create an implementation plan that promotes the collaboration of multiple teams. Create, monitor, and manage the total and consolidated program scope, timeline, risks, risk mitigate plans, progress, issues, success criteria, and success metrics for each program.
Measure progress of business success metrics towards KPI targets and communicate with key stakeholders. Build consensus on the trade-off between “right solution” versus “speed to market”; including an executable plan towards the “best” technical solution.
Develop and document program activities, guidelines/policies/procedures, and best practices.
Extend beyond technology practices and discipline to include business and operations domains.
[Requirements]
Bachelor’s degree in Computer Science, Engineering, Management and Information Services or related field.
5 years of experience in project management, program management, solutions consulting, or professional services.
Minimum 3 years of hands on SW development experience.
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