| 업무내용/자격요건 |
[담당업무]
The Testing Site Partner (TSP) is responsible for the overall Testing engagement for a specific customer. The TSP works with the CBE and SP to manage and lead the testing services (which may comprise both end-to-end services and project-based services) that are provided to each customer. The TSP will serve as the single point of contact, both for the customer and internally, to provide the relevant support for these testing activities or for testing growth opportunities.
1. Plans, manages and tracks all testing services activities for an account, while ensuring holistic control and balance, in accordance with
the account strategy, as defined by the CBE and SP, based on customer requirements.
2. Manages the overall testing scope and maintains its continuous alignment with strategic business objectives; sets program plan, sets
priorities, ensures optimization, and resolves conflicts to enhance effectiveness towards the business result or strategic intent.
3. Ensures the testing team remains effective and engaged in a matrix (including onshore and offshore resources, other vendors, customer
testers, etc.), by providing ongoing guidance and mentorship, to ensure complete testing program results.
4. Manages all service aspects of the testing P&L (with focus on cost elements), based on the account governance guidelines.
5. Builds partnerships with the CBE and SP teams to maintain holistic, end-to-end services to the customers, while building direct
relationships with relevant customer stakeholders to ensure objectivity of the testing services and to promote continuous growth, while
ensuring a business-as-usual approach.
6. Understands customers' strategic needs and the business environment, and works with the CBE to enable new testing opportunities.
7. Builds credibility, value, and relationships while maintaining communication with relevant stakeholders at multiple levels; both internal
and external.
8. Builds direct teams based on their individual skills, including defining development plans for each member and identifying next
generation leaders, while leading both direct and indirect teams to meet testing program objectives.
[자격요건]
Critical Experiences
1. 8 years of experience in delivering testing services or project management execution.
2. Experience with customer-facing activities.
3. 5 years of experience working in telecommunications industries.
4. Experience in managing projects in a global setup (multi-countries).
5. Experience in operating within a complex, multi-interface environment.
Credentials
At least a Bachelor's degree in a science discipline or Industrial Engineering
Core Competencies
- Builds Valuable Customer Relationships
- Teaming Across Boundaries
- Interacts with Respect
- Displays Confidence and Curiosity
- Demonstrates Excellence and Professionalism
Role Competencies
- Account Management - Expected Proficiency Level: 2
- Analytical Thinking & Problem Solving - Expected Proficiency Level: 3
- Builds a High Performance Organization (Leadership) - Expected Proficiency Level: 2
- Business Growth - Expected Proficiency Level: 3
- Communication with Impact - Expected Proficiency Level: 3
- Creativity & Innovation - Expected Proficiency Level: 2
- Demonstrates Visionary and Strategic Thinking (Leadership) - Expected Proficiency Level: 2
- Inspires and Engages Others (Leadership) - Expected Proficiency Level: 2
- Owns and Leads Change (Leadership) - Expected Proficiency Level: 2
- Project Management - Expected Proficiency Level: 3
- Promotes Collaborative Climate (Leadership) - Expected Proficiency Level: 2
[전형절차]
서류 - 1차면접 - 2차면접
[제출서류]
영문 이력서 양식(사진포함)
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